[1] We include in 'management' the strategy, organizational behavior, organization theory, and marketing literatures.

[2] While the breadth of types of trust constructs shown in Table 1 appears disconcertingly extensive, we will later argue that this is not an entirely inappropriate depiction of what the term trust means.

[3] Whether to consider trust a noun or a verb is an important consideration, and has not received enough attention. Barber (1983) created his three trust definitions from noun definitions. The dictionary definitions we discuss later show that trust is used both as a noun and as a verb in common usage.

[4] To cluster the attributes, we took each instance and compared it with all the categories, asking the question, "which category is this an instance of?" If the instance fit a category, we palced it in the category. If it did not fit any existing category, we created a new category.

[5] Note that part of the large difference between the length of trust definitions and definitions of cooperation, confidence, and predictability is due to the fact that trust has both verb and noun definitions, while copperation, confidence and predictablility have only noun definitions. But in terms of the number of lines, trust still exceeds the longest of the other three by more than double in each case. Love and like also have both verb and noun definitions, which partially accounts for the large number and length of their definitions.

[6] Though Barber does not give a formal citation, we assume he was using the Gove (1981) version of Webster's dictionary. However, we checked the 1966 Webster's dictionary entry for trust, and found it to be identical to the entry in Gove (1981)

[7] Note that both definitions of typology are used in this statement. The classification system is spoken of in the first sentence, and the resulting set of types is referred to in the third sentence.

[8] Based on 79 articles/books, McKnight & Chervany (1995) found that most trusting beliefs seemed to cluster into four categories: (a) benevolence, (b) honesty, (c) competence, and (d) predictiability. Mayer, Davis & Schoorman (1995) independently clustered trust from 23 articles/books into three factors [similar to (a), (b), (c)]: benevolence, integrity, ablility. They separated predictability from trust.